A number of frequently asked questions and answers. If you need specific help or your question isn’t answered here, feel free to contact us.
General
How do I receive my digital products after purchase?
All digital products are delivered instantly via email after your payment is confirmed. You’ll receive a download link that you can use to access your files.
What file formats are your products available in?
Our products are typically available in PDF format for easy printing and digital use. Additionally, we offer Notion and Canva templates (clearly marked in the product description).
Can I print my purchased products?
Yes! All our products are designed to be printer-friendly. You can print them at home or at your local print shop.
Are there any restrictions on how I can use the products?
Our products are for personal use only. You may not redistribute, resell, or share the files with others. Commercial use requires a separate license.
Can I access my products on multiple devices?
Yes! Once downloaded, you can save your files to any device you own and access them offline.
Financial
What payment methods do you accept?
We use Lemon Squeezy as our secure payment processor, which accepts all major credit cards, PayPal, and other secure payment methods. Your payment information is protected with industry-standard encryption.
Do you offer refunds?
Due to the digital nature of our products, we cannot offer refunds once files have been downloaded. However, if you experience technical issues, please contact our support team.
Is my payment information secure?
Yes, absolutely! Lemon Squeezy uses industry-standard SSL encryption and is PCI DSS compliant, ensuring your payment details are always protected. We never see or store your credit card information on our servers.
Can I preview products before purchasing?
Yes, all our products include sample pages or previews that you can view before making a purchase.